Welcome to www.luggageman.co.za. Please read these Terms and Conditions carefully before using our online luggage store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using www.luggageman.co.za, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our website.

2. Changes to Terms and Conditions

We reserve the right to modify, amend, or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. It is your responsibility to review these terms regularly to stay informed about any updates.

3. Product Information

3.1. Stock Levels: Please be aware that stock levels for our products are constantly changing. We make every effort to ensure that our inventory is up-to-date, but availability cannot be guaranteed. If a product is out of stock, we will notify you as soon as possible.

3.2. Product Images: Some product images on our website are used for demonstration purposes only and may not be an exact representation of the actual product. Colors, sizes, and other characteristics may differ from what is shown.

3.3. Pricing: Prices of products on www.luggageman.co.za are subject to change without prior notification. While we strive to maintain accurate and up-to-date pricing, discrepancies may occur. The price you see on the website at the time of purchase is the price you will be charged.

4. User Responsibilities

4.1. You agree to provide accurate and complete information when making a purchase or registering for an account on our website.

4.2. You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account.

4.3. You must not use our website for any unlawful or prohibited purpose.

5. Privacy

Please review our Privacy Policy for information on how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

6. Order Acceptance

6.1. All orders placed on www.luggageman.co.za are subject to acceptance. We reserve the right to decline any order for any reason.

6.2. Upon order acceptance, we will provide you with an order confirmation containing the details of your purchase. This confirmation does not signify our acceptance of your order, but rather a confirmation of your intent to purchase.

7. Delivery Terms

7.1. Delivery Methods: We use The Courier Guy (www.thecourierguy.co.za) as our preferred courier service for shipping your orders. When you place an order with us, you have the following delivery options to choose from:

• Standard Shipping: Standard delivery typically takes 3 to 5 working days to reach you. Please note that this is an estimate, and actual delivery times may vary.

• Express Shipping: If you need your order sooner, you can contact us for a quotation. Please note that additional fees may apply for express shipping.

7.2. Delivery Charges: Shipping charges are calculated based on your selected delivery method and your location. You will see the applicable charges during the checkout process.

7.3. Delivery Address: It is your responsibility to provide accurate and complete delivery information, including the recipient’s name, address, and contact details. We cannot be held responsible for any delivery issues arising from incorrect information provided.

7.4. Delivery Time: While we make every effort to ensure timely delivery, we cannot guarantee delivery dates. The estimated delivery times are approximate and may vary depending on factors beyond our control.

7.5. Delivery Tracking: After your order has been shipped, you will receive a tracking number from The Courier Guy. You can use this number to track the status of your delivery on their website.

7.6. Delivery Delays: In rare instances, delays may occur due to factors such as adverse weather conditions, public holidays, or other unforeseen circumstances. We will do our best to keep you informed about any significant delays.

7.7. Delivery Receipt and Inspection: Upon receiving your order, please thoroughly inspect the package for any visible damage. If you notice any issues, please contact our customer support within [X] days of receiving the order.

7.8. Failed Delivery Attempts: If the courier service is unable to deliver your order due to the recipient’s absence or other issues, the courier will leave a notification. It is your responsibility to contact the courier company for re-scheduling or collection instructions.

7.9. Delivery Outside of South Africa: We currently offer delivery only within South Africa. We do not offer international shipping.

7.10. Delivery Fees and Payment: Delivery fees are in addition to the product’s purchase price. You will be informed of the applicable delivery fees during the checkout process, and payment for delivery services should be made at the time of placing your order.

We aim to provide a smooth and reliable delivery experience for our customers using The Courier Guy. Please note that the above delivery terms are subject to change or update without prior notice. For any delivery-related inquiries or concerns, please contact our customer support at info@luggageman.co.za.

7. Returns and Refunds

Please refer to our Returns and Refunds Policy for information on returning products and requesting refunds.

Please Note: Goods that are on SALE or on SPECIAL or on PROMOTION cannot be exchanged or refunded or returned to us under any circumstances. Please make sure of your purchase before making payment.

8. Limitation of Liability

We are not liable for any indirect, special, or consequential damages arising out of your use of this website or the products purchased through it.

9. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes or claims arising from the use of our website shall be subject to the exclusive jurisdiction of South African courts.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Luggageman Online Store Website: www.luggageman.co.za Email:info@luggageman.co.za

By using www.luggageman.co.za, you agree to abide by these Terms and Conditions. Thank you for choosing Luggageman for your luggage needs!